Privacy Policy

Welcome to Our Products and Services!

"PhotoRoll" or "We" refers to PhotoRoll. with its registered office in Islamabad, Pakistan.

"You" refers to registered users of Our Products and purchasers of paid services.

"Our Products" include software Products and services in connection with the software Products we provide, and the software Products we provide include "PhotoRoll App".

We continuously improve our Privacy Policy with the extension of the scope of Our Products and services. Please refer to our Privacy Policy regularly to acknowledge the latest update.

Applicable scope of terms and conditions

Thank You for choosing to use Our Products and services. You may get our services in various ways. We hope You have a clear understanding of how we collect and use information and what kind of measures You may take to protect Your privacy through the Privacy Policy. When You use Our Products or services, You consent the application of this Privacy Policy to You. If You don't agree to Our Privacy Policy, please do not use Our Products and services. If You have begun using Our Products and services, please stop it immediately. Your use of Our Products and services signifies your consent to Our Privacy Policy.

Our Privacy Policy offers answers to the following questions:

  1. What kind of information We may collect and why we collect such information;
  2. How We use the information;
  3. The options we provide you with, including how to have access to, update and control information;
  4. Your obligations in respect of privacy protection; and
  5. Information security.

Types of selection/collection of personal information

1. Why We collect information

We render services to You by means of mobile app, website, software and other applications. We collect Your information only for the purpose of improving Your experience of using Our Products and services, facilitating Your use of Our Products and services more expediently, and obtaining the information that You need in a faster and more accurate way.

2. Classification of information

The information generated during Your use of Our Products and services may be categorized into the following two types by whether you are identifiable or not:

  1. Identifiable personal information: refers to the information that may be used to directly identify, trade, discern and determine Your true identity, such as Your name, E-mail address or phone number, etc..
  2. Unidentifiable personal information: refers to the information that may be related to you but cannot be used to directly identify, trace, discern and determine Your true identity, such as the records of Your use of Our Products and services.

Information collection

1. Information You submit

(1) Registration information
At the time You register Your account, in order to identify the user and facilitate contact, You shall provide the real and effective information such as Email address or mobile phone number, etc.. You understand and agree that under necessary circumstances (e.g. to sign out account, etc.), We may identify you based on Your registration information, so as to prevent any other person from using Your identity to operate fraudulently which will affect Your normal use of Our Products and services.

(2) Data information
The data information You may upload when using Our services are the images you want printed. These images may relate to the privacy of others. You shall guarantee that You have obtained the necessary authorization to upload such images. PhotoRoll will not be responsible for any breach of personal privacy that You carry out when You upload images on PhotoRoll and get them printed. PhotoRoll will not disclose the data information You upload to the public.

2. The information we obtain during Your use of Our services

In order to provide better services to You, we may record and analyze the use and the method of use of Our services and any other relevant information, including hardware model, operating system version, system activities and other device information, Internet Protocol address, account sign-in or sign-out, clicks of advertisements and other log information, as well as Web Beacons or Cookie information, etc..

Access to, review and update of personal information

You may review or change Your personal information, however, for the sake of security, You may only do so after you log in. In case of any changes to Your personal information, You shall timely log in to Your account for an update.

Cancellation of personal account

You may contact us to delete Your account. After account deletion, we are not obliged to keep and offer information under Your account.

Use of personal information

Your use of Our Products and services will signify that you have agreed to authorize us to collect and process Your information. We collect and use Your information to operate or improve Our services, for instance, providing user information services, avoiding Your repeated input of identical information when Your use Our Products and services, and offering contents tailored to Your personality. We use Your information but the result of such use may be inaccurate, and therefore you are required to exercise Your own and prudent judgment when You use relevant services. You agree that we take no liability for such accuracy in respect of such use. However, at no time will Photoroll archive or share the images you upload to order for printing.

We may contact you based on Your personal information, for instance, sending Our product updates information or service information to Your email address or mobile phone number You submitted for registration. You may opt not to receive such information. Notwithstanding Your foregoing option, we will still send special service emails in connection with You (e.g. notices about changes in service terms and conditions).

The information We have collected may be stored and processed by servers of PhotoRoll or its affiliates or service providers, and such servers may be distributed across China or in any other countries/regions as required by the services. If We use Your information under circumstances other than specified herein, We will obtain Your prior consent.

Sharing personal information

Unless otherwise provided herein, We will not share Your personal information with any entity other than PhotoRoll or affiliates, partners or solution providers without Your consent, and in particularly We will not sell, lease or otherwise distribute Your information. As a portion of Our services may be provided to You as a result of Our cooperation with above-mentioned relevant companies, You consent to Our provision of Your information to the foregoing relevant companies for the purpose of providing You with corresponding services. Such relevant companies only use Your information for the purpose of providing corresponding services. We guarantee the safe use of such information by entering into confidentiality agreement or including confidentiality provisions in the contract with such relevant companies. During Your use of relevant services, such relevant companies will also undertake the same responsibilities as those we undertake in order to protect the security of Your information.

Disclosure and publicity of personal identity information

We respect and protect Your privacy and undertake that we will not disclose users' personal identity information to any third party institute or person except in accordance with the Privacy Policy, unless:

  1. You agree to publicize Your personal information;
  2. Users' personal information is required by law, governmental or judicial organizations; or
  3. In case of emergency and where necessary, the information is required to be disclosed in order to protect the lawful rights and interests of PhotoRoll or other users or the public security and public interest.

Privacy protection after bankruptcy/sale/merger

If We sell the assets of the company, merge with another business entity or apply for bankruptcy, the information We collect in operating services may be transferred as part of Our assets, and the new company after merger may continue to use these information as required by laws and as provided in the Privacy Policy.

Information security

We take various security technologies and measures to protect the information and data stored in systems against authorized access, use or disclosure of the same. For instance, the safe channel for information You send through Our Products or website to us is protected by TLS (Transport Layer Security, which is the update edition of SSL, with 2048-bit RSA and 256-bit AES encryption), and the information you have stored in the server is safeguarded with AES (Advanced Encryption Standard) 256-bit encryption, a bank-grade security standard. Specific technical measures will be adjusted from time to time with the technical and business development.

We will use Our best efforts to protect the security of Your information, but will be unable to offer any guarantee due to the complexity of security environment of Internet. You may visit Security & Protection to further understand Our information security policy.

Remedies for divulgence of secrets

If you discover that Your personal information has been or may be leaked, please notify us in a timely manner. We will use Our best efforts to take reasonable measures to offer assistance. If we discover any possible security risks (e.g. system vulnerabilities), we may contact you through Your registered email address or by posting alerts or announcement on Our website/App.

Privacy terms applicable to juveniles

We pay great attention to the security and protection of juveniles' privacy and data. We will be unable to identify whether the user is a juvenile unless we are expressly notified of the same. We will neither use personal information of juveniles nor disclose personally identifiable information of juveniles to any third party, if we are informed that the user is a juvenile, unless for the purpose of providing necessary and emergent help or assisting the government or judicial organs.

If we learn that we have collected the personal information of a juvenile unintentionally, we shall have the right to take reasonable measures to delete such information from Our records as soon as possible.

Risks and exemption

If Your personal information or privacy is disclosed due to any of the following events, we will use Our best efforts to remedy or assist you, provided, however, that you shall agree that we are not liable:

  1. Information divulged due to computer virus, Trojan and hacker attack;
  2. Personal information to be provided as required by law or relevant governments;
  3. Personal information disclosed because you tell Your password to or share Your registered account with others; or
  4. Any other leakage of personal information which is not ascribable to PhotoRoll.

Amendment to privacy terms

We may make appropriate adjustments to the scope of collection and use of information based on the changes in business development, and the changes in laws and policies.

If the Privacy Policy is amended for any reason, We will notify you of the same or post an announcement on Our website. You could decide whether to continue to use Our Products and services. If You do not agree to the amended Privacy Policy, please immediately sign out Your account to discontinue Your use of Our Products and services.

Implementation of Privacy Policy

We will regularly inspect the implementation of the Privacy Policy. If You have any questions or suggestions about Our Privacy Policy, please contact us at the email address,, Email subject: Issues about Privacy Policy.


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